A firsthand look at The Incredible Christmas Place store and The Inn at Christmas Place in Pigeon Forge, including history, what’s inside, and why it’s now on my must-stay list.

Confession time. On our recent girls trip to Pigeon Forge, there was a stretch of time where my mom and sister wanted to rest at the hotel, and I, the person who loves Christmas a frankly unreasonable amount, did not want to rest. 

So I left them to sleep, walked across the street, and gave myself a solo Christmas excursion at The Incredible Christmas Place and The Inn at Christmas Place.

It might be one of the best decisions I made on the entire trip.

A Quick Backstory on The Christmas Place

What’s now a massive shopping complex actually started small. The Incredible Christmas Place was founded in 1986 by Hurshel and Marian Biggs, and it began as a modest gift shop right beside Pigeon Forge’s historic Old Mill. Through decades of expansion, that little shop grew into a 43,000-square-foot complex, and it’s now run by the third generation of the same family.

The store has earned some serious recognition along the way, including the “NOEL Retailer of the Year” award, and it’s grown into the largest Christmas retailer in the South. It’s also part of the reason Pigeon Forge has been named one of the most Christmassy towns in America. That’s not a small thing for a town to get known for.

It’s now a multi-store complex along the Parkway, and it’s still run by the same family that started it back in 1986. I love a business that stays in the family that built it.

What’s Actually Inside

Walking in feels like stepping into a different season entirely, no matter what month it actually is outside. Every year, the store decorates around 50 Christmas trees in styles ranging from traditional to whimsical, so you can basically shop by vibe. See a tree you love? You can buy coordinating ornaments, garlands, and decor to recreate that exact look at home.

The store is broken into themed sections with names like Gingerbread Lane, Candy Cane Christmas, and Christmas Cabin, plus a Great Smoky Mountains National Park-themed area that blends cabin-style decor with local touches like bears and rustic ornaments. It felt like a nice nod to the region instead of just generic holiday merchandise dropped into a random building.

If you’ve got kids with you (or if you’re just me, an adult who still loves this stuff), there’s a Santa’s Pen station where you can have ornaments personalized with genuinely beautiful handwriting. Be ready for a line, especially during busier seasons, but it’s the kind of wait that turns into a keepsake.

Santa himself also visits the store, though that’s mainly a seasonal thing rather than a year-round one, so check ahead if meeting him is the whole point of your trip.

Mrs. Claus’ Sweet Shop

After wandering the main store, I made a stop at Mrs. Claus’ candy shop, where they make fresh fudge and candy on-site. I picked up a few treats to bring back to the hotel, and they ended up being most of my dinner that night since my mom and sister were still too full from lunch to eat.

No complaints from me.

Vacation dinner standards are different from regular dinner standards, and candy counts as a meal when you’re on a budget and trying to avoid eating out twice in one day. And, the crew at Mrs. Claus’ Sweet Shop said vacation calories don’t count!

The Inn at Christmas Place: Now Officially on My Bucket List

After the store and the candy shop, I wandered across the Parkway to The Inn at Christmas Place. I didn’t stay here this trip. We were booked at The Inn on the River instead.

But, after walking the lobby and grounds, I’m already planning to come back specifically to stay at this one.

The hotel has Bavarian-inspired architecture, and it fully commits to the Christmas theme.

The lower lobby features a two-story glockenspiel with bronze bells that performs hourly, and there are two separate lobbies, both with their own fireplace, which feels almost excessive in the best way.

From what I’m told, every guest room stays in theme too, decorated with Christmas trees, wreaths, and red velvet-style bedding.

Santa sings and tells holiday stories at the Inn from summer through December, too. So, if a Santa sighting is on your must-do list, plan your visit with that window in mind rather than assuming he’s there in, say, March.

The property went through a major pool renovation a couple of years back. The new outdoor space, called the Winter Wonder Lagoon, was designed and built by Lucas Congdon of the show Insane Pools: Off the Deep End, and it’s apparently the only commercial Lucas Lagoon pool in the country. It’s a seasonal outdoor pool, so it’s not open year-round, but the indoor pool and hot tub run 24/7, 365 days a year if you visit outside of pool season.

Breakfast is included and gets consistently good reviews, with made-to-order omelets alongside classic comfort food. Rooms come stocked with a microwave, fridge, and coffee maker, and I’ll admit I was a little surprised to learn the property also has an on-site fitness center, since gym access was something I specifically struggled with at our actual hotel on this trip. Worth confirming directly with the Inn if a workout space matters to your stay, since amenity details can shift.

One thing worth knowing before you book: the hotel sits directly on the busy Pigeon Forge Parkway, so if you’re looking for a fully quiet retreat, you might hear more road noise than you’d expect, and the pricing runs on the higher end compared to some other options nearby.

For a family trip or a couples getaway where the holiday theme is the whole point, that tradeoff feels worth it. For a totally quiet escape, maybe less so.

Why This Detour Was Worth It

I didn’t plan for the Christmas Place or the Inn to be highlights of this trip. They were a “let me kill an hour or two while everyone else naps” decision. But they ended up being one of the parts of the trip I think about most, and the Inn is now firmly on my list of places I want to actually stay, not just visit for an hour.

If you’re planning a Pigeon Forge trip and you love Christmas even a fraction as much as I do, don’t treat this as a quick stop. Give yourself real time here. And if you can swing it, book a night at the Inn instead of just wandering the lobby like I did. I’ll report back once I actually stay there myself.

A real look at Ripley’s combo passes in Gatlinburg, what we actually used, what’s still on our list, and whether buying a bigger pack of attraction tickets makes sense for your trip.

Here’s a confession before we get into it: I bought a 12-pass Ripley’s package on our recent girls trip, fully intending for my mom, my sister, and me to hit four different Ripley’s attractions between the three of us. We made it to two.

If you’ve ever overestimated your own vacation energy, you already know exactly how this goes.

But that “failure” turned into useful information, because it turns out the way Ripley’s structures its tickets actually works in your favor even when your plans fall apart.

Here’s what we did, what we learned, and what’s actually worth your money if you’re planning a Pigeon Forge or Gatlinburg trip of your own.

What Ripley’s Actually Offers

Ripley’s runs a surprising number of attractions in this area. We’re talking 8 attractions in downtown Gatlinburg plus 2 more in Pigeon Forge and Sevierville, for a total of 10 separate Ripley’s experiences competing for your time and your wallet.

The lineup includes:

Ripley’s Aquarium of the Smokies – This is the big one, and it’s the attraction we used one of our passes on. It features an Ocean Realm, a Tropical Rainforest section, touch tanks where you can feel a stingray or a horseshoe crab, a Shark Lagoon, and a penguin exhibit. There’s also a Glass Bottom Boat Adventure ride. It’s consistently rated as one of the best aquariums in the country, and kids under 2 get in free.

We saw a huge variety of fish, caught a mermaid show, watched a penguin parade, and even got a shark photobombing one of our pictures. Plan on spending a solid 2 to 3 hours here. We could’ve easily stayed longer.

Ripley’s Believe It or Not! Odditorium – This is our second stop, and the one we used our other pass on. It’s a 3-story museum packed with more than 500 exhibits and oddities from all over the world. We spent a couple of hours wandering through it, and there was genuinely more to see than we expected.

Ripley’s Mountain Coaster – We didn’t make it here this trip, but this one’s high on our list for the return visit. It’s a gravity-propelled coaster cart where you control your own speed, so you can take it slow and enjoy the views or fly through the twists and turns if you’re feeling bold. Reviews consistently call this the hidden gem of the Ripley’s lineup, and the recommendation is to ride at twilight for the best experience.

Ripley’s 5D Moving Theater – A motion simulator combined with surround sound and 3D effects that makes you feel like you’re inside the movie. There are multiple film options, so you’re not locked into one experience.

Ripley’s Marvelous Mirror Maze – An LED-lit maze of mirrored rooms with only one path through. If you get stuck, don’t panic. Search parties go out every half hour to help lost guests find their way out. Worth noting, though: this is the one attraction that reviewers consistently say to skip unless you’re getting it for free, since it’s considered a bit overpriced for what you actually get.

Ripley’s Haunted Adventure – A horror-themed walk-through experience that’s regularly bundled into the combo ticket options.

Ripley’s Super Fun Zone – This one houses laser tag, a retro-themed indoor mini golf course, a 10,000-square-foot arcade, and a retail shop for pop culture souvenirs.

Davy Crockett Mini Golf and Old Mac Mini Golf – Two separate 18-hole courses that show up as combo ticket add-ons.

How the Combo Passes Actually Work

This is the part that made my “we only used 2 out of 12 passes” situation way less stressful than it sounds.

Ripley’s sells tiered combo tickets, starting at Aquarium plus 2 attractions and scaling up to an “Extreme Fun Pass” that covers the Aquarium, Haunted Adventure, Mirror Maze, Incredibly Strange, Mini Golf, and the Moving Theatre. There are also mid-tier options for Aquarium plus 3 or Aquarium plus 4 attractions, which is the tier we bought.

Here’s the part that saved our trip from feeling like a waste of money: combo tickets are valid for a full year from the date of purchase. You do not have to use them all on the same trip. You can do 2 attractions now and save the rest for later, which is exactly what we ended up doing without even planning for it.

Since my mom and sister won’t be making it back to Pigeon Forge before our passes expire, my husband and I are heading back to use the remaining 6 passes between us on 3 more attractions. We’ll be staying at a Red Roof this time, since it’s one of the few dog-friendly options in the area that doesn’t charge a small fortune for bringing our pups along.

Was the 4-Pack Combo Worth It?

Honestly? Yes, even with only using half of it on this particular trip. The math still works out in our favor because we’re not starting from zero on the return trip. We already know two of our four attractions are locked in, and we get a full year to use the rest.

If I’m being real about what I’d tell a friend planning their own trip, here’s the advice that’s floating around from people who’ve used these passes more strategically than we did: buy a combo ticket that bundles the Aquarium with 2 to 3 attractions instead of going all the way up to 6 or 8. The temptation to add “just one more for $5” is real, but it leads to buying tickets to attractions you don’t actually care about, and then feeling pressured to rush through everything just to get your money’s worth.

A few other money-saving notes worth keeping in your back pocket:

Parking downtown runs $15 to $20 a day. We paid $20 for our day in Gatlinburg. If you want to save that cash, park once near the Aquarium or use the McMahan Parkway Garage (around $10), or skip parking altogether and use the free Gatlinburg trolley system.

Ask about discounts. Military, AAA, and AARP discounts exist but aren’t always advertised upfront, so it doesn’t hurt to ask when you’re buying tickets.

Buy combo tickets online before you go. Booking online ahead of time can save you a meaningful amount per person compared to walking up and buying individually, plus you skip the line.

What’s Next for Us

Our return trip is going to focus on the Mountain Coaster, the 5D Moving Theater, and probably the Super Fun Zone, since laser tag and mini golf sound like a solid way to spend an afternoon with my husband. We’re skipping the Mirror Maze based on what we’ve read, unless it ends up bundled in for free.

If you’ve got Ripley’s passes sitting around from a trip that didn’t go quite as planned, don’t sweat it. Use what you can, hang onto the rest, and go back when it makes sense. That’s the whole plan over here.